Shipping policy

Thank you for choosing Waverit. We are committed to delivering our products to you as quickly and securely as possible. Below are the details of our shipping operations.

1. Shipping Coverage

We currently ship to addresses within the United kingdom.

At this time, we do not offer international shipping.

2. Order Proccessing & Closing Time

The order closing date is 5:00 PM (GMT+00:00) Greenwich Mean Time (London).

Orders placed after 5:00 PM, on weekends, or on public holidays will begin processing on the next business day.

Processing time is 1–3 business days (Monday to Friday).

3. Shipping Rates & Shipping Time

We offer shipping across the United Kingdom.

Standard Shipping: Orders typically arrive within 5–8 business days after processing.

Free Shipping: We offer free shipping on all orders.

Shipping costs, if applicable, will be displayed during checkout before you complete your purchase.

4. Carrier Partner

For deliveries within the United Kingdom, we partner with reliable carriers such as USPS, UPS, FedEx, and DHL.

5. Order Tracking

When your order has shipped, you will receive an email notification that includes a tracking number you can use to monitor your shipment.

Please allow up to 48 hours for tracking information to become available after receiving your shipping confirmation email.

6. Shipping Addresses

Please ensure that the shipping address provided at checkout is accurate and complete.

Waverit is not responsible for orders that are delayed, lost, or undeliverable due to incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping details, please contact us as soon as possible, and we will do our best to assist you before your order is dispatched.

7. Address changes

The delivery address cannot be changed after shipping. If you need to change the delivery location of your order, please contact us within 24 hours of placing your order at info@waverit.com.

8. Damaged or Missing Deliveries

If you notice that a package was damaged during transit, please refuse delivery if possible and contact our customer service. If the package was delivered without you being present, please contact our customer service to discuss the next steps.

9. Contact Information

Email: info@waverit.com

Phone: +44 7988 525816

Address: 22 Mervan Rd, London, England, SW2 1DT, United Kingdom

Get in touch: Contact us form

Response Time: We aim to respond within 1 Business Day.

Customer Service Hours

Monday to Friday: 9AM - 5 PM
Saturday and Sunday: Closed